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Terms & Conditions

Last updated: March 2026
 

These Terms & Conditions govern the provision of services by Lush Studio (“we”, “us”, “our”) to clients (“you”, “your”).
 

By engaging our services, you agree to the following terms.

Services

Lush Studio provides creative services including (but not limited to) brand strategy, design, website development, film production, photography and digital content.
 

The specific scope of work will be outlined in a written proposal or agreement before work begins.

Fees and Payment

Fees will be agreed in writing prior to commencement.
 

Unless otherwise stated:
 

  • A deposit may be required before work begins

  • Payment schedules will be outlined in the proposal

  • Final deliverables may be withheld until full payment is received
     

Late payments may incur additional charges.

Scope of Work

Any work requested outside of the agreed scope may be subject to additional fees.
 

We will always communicate and agree any changes before proceeding.

Intellectual Property

Unless otherwise agreed in writing:
 

  • Final approved work becomes the property of the client upon full payment

  • Lush Studio retains the right to display completed work in portfolios, case studies and promotional material
     

Working files and development materials remain the property of Lush Studio unless explicitly agreed otherwise.

Client Responsibilities

Clients agree to:
 

  • Provide accurate information and timely feedback

  • Supply necessary materials (copy, imagery, assets) as agreed

  • Review and approve work within reasonable timeframes
     

Delays in feedback may impact project timelines.

Limitation of Liability

Lush Studio shall not be liable for:
 

  • Indirect or consequential loss

  • Loss of profits, revenue or business opportunity
     

Our total liability shall not exceed the total fees paid for the specific project in question.

Third-Party Services

Projects may involve third-party platforms (e.g. hosting providers, plugins, media platforms). We are not responsible for changes, outages or issues arising from third-party services.

Termination

Either party may terminate a project in writing.

Work completed up to the date of termination will be invoiced accordingly.

Deposits are non-refundable unless otherwise agreed.

Governing Law

These terms are governed by the laws of England and Wales.
 

If you have any questions regarding these terms, please contact hello@lushstudio.co.

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